Frequently Asked Questions
Discover everything you need to know about our luxury collections and shopping experience.
Are all products on Feuille Luxury authentic?
Absolutely. Every item we curate is guaranteed 100% authentic. We work directly with established designers and authorized boutiques to ensure the highest standards of quality and provenance.
How long does international shipping take?
We offer express global shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days for North America and 5-7 business days for the rest of the world.
What is your return policy for high-end items?
We offer a 14-day return window from the date of delivery. Items must be returned in their original, unworn condition with all security tags and designer packaging intact.
Will I have to pay duties and taxes on my order?
For orders within North America, duties are often included at checkout. For international orders, local customs fees may apply depending on your country's regulations and are the responsibility of the recipient.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment solutions including Apple Pay, Google Pay, and interest-free installment plans through Affirm.
How can I track the status of my luxury shipment?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.